Residential Services

We enable the people we support to experience enriched lives by focusing on person centered, self-directed care and providing to them the supports they need to reach their highest potential.

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Place to Call Home

Residential Services offers individuals with intellectual/developmental disabilities a greater sense of freedom, choice and independence by giving them a place to call home.  Heritage Centers Individual Residential Alternatives (IRAs) provide each person we support a personalized home environment in which your love one will prosper.


Heritage Centers provides housing with varying levels of supervision, based on each person’s needs.  Most homes are staffed 24 hours a day; however, the supported apartments are staffed for only a portion of the day.  Our objective is to meet the needs and goals of each person we support.


So that the individuals we support can chose to live where they feel most comfortable (ie: close to family, friends or other natural supports), our homes are located all throughout Erie County, including:  Alden, Amherst, Buffalo, Cheektowaga, Clarence, East Aurora, Grand Island, Hamburg, Kenmore, Lancaster, Orchard Park and Tonawanda.

"Heritage Centers has always been there for me through thick and thin."  - Resident

Place to Call Home

News & Events

One Agency, Person Centered Transformation

In conjunction with our organizational re-alignment, Heritage Centers determined that person centered supports are critical to our holistic approach. Person-centered thinking is at the core of our transformation. Learn More